Libraries send thousands of emails every week. Are your communications delivering the right message to drive patron engagement?
During this informative and actionable webinar, you’ll learn from Kait Creamer, growth marketing leader and international keynote speaker covering the following topics:
What are modern email ‘must haves’?
How to communicate the right message via email
Strategies to leverage emails to grow patron engagement
…or set-up a time to chat.
MessageBee puts the power of communicating with patrons back into the hands of the library and away from the ILS. No more limitations on wording, color, or design of your holds, pre-due/courtesy, overdue, bill or welcome email notices. Engage with the patron on your terms with your library brand.
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Solutions designed to improve patron communication, strengthen collection access, reduce staff workload, and support library growth.
Fine-Free Gentle Nudge
Recover long-overdue materials while preserving patron goodwill. Restore access, return items to circulation, and support the goals of a fine-free library.
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MessageBee
Connect with patrons through email, SMS, and voice messaging from one library-focused platform. Improve outreach through the channels patrons use every day.
Patron Services
Expand patron support with live phone and chat assistance. Reduce frontline workload while providing timely answers and a better patron experience.
New Mover Service
Reach new residents soon after they move into your community. Targeted postcards build awareness, drive registrations, and help grow library membership.
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Material Recovery
Bring valuable materials back into circulation through proven library outreach. Improve collection availability while maintaining positive patron relationships.
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Verified Borrower Registration
Simplify online card registration through automated identity verification. Reduce staff work, improve data quality, and give eligible residents faster access.
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Automated Borrower Renewal
Renew eligible borrower accounts while validating patron information behind the scenes. Reduce repetitive tasks and maintain uninterrupted patron access.
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Explore All Services
Explore solutions that improve communication, increase efficiency, strengthen patron relationships, and support library growth.
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