Unique has launched a new webinars section on Uniquelibrary.com to display our sessions with insightful leaders from the library industry that reviews and analyzes current trends to identify methods to improve the patron experience and enhance library operations. We host webinars frequently, so check back to see if a new webinar has been posted!
While you’re around, check out some of our most recent webinars:
Email Notification – Your Library’s Untapped Resource to Drive Patron Engagement
During this informative and actionable webinar, you’ll learn from Kait Creamer, growth marketing leader and international keynote speaker covering the following topics:
- What are modern email ‘must haves’?
- How to communicate the right message via email
- Strategies to leverage emails to grow patron engagement
Library Service During COVID | Unique Webinar
During this informative and actionable webinar, you’ll learn:
- How virtual service interactions are shifting during COVID and how that compares to pre-COVID data.
- Advantages and pitfalls of live web chat for libraries as shared from Unique’s recent customer survey.
- How both patrons and librarians feel about live chat and the virtual service experience.
Virtual E-Media Support Resources and Best Practices
During this informative and actionable webinar, you’ll learn:
What resources staff can use to help get your patrons started with their new device. We shared best practices and tips for remote patron support for e-media related questions and troubleshooting.
Curious about when our next webinar will be? Contact us at sales@uniquelibrary.com to find out.
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MessageBee
Connect with patrons through email, SMS, and voice messaging from one library-focused platform. Improve outreach through the channels patrons use every day.
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Expand patron support with live phone and chat assistance. Reduce frontline workload while providing timely answers and a better patron experience.
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Reach new residents soon after they move into your community. Targeted postcards build awareness, drive registrations, and help grow library membership.
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Verified Borrower Registration
Simplify online card registration through automated identity verification. Reduce staff work, improve data quality, and give eligible residents faster access.
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Automated Borrower Renewal
Renew eligible borrower accounts while validating patron information behind the scenes. Reduce repetitive tasks and maintain uninterrupted patron access.
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Explore solutions that improve communication, increase efficiency, strengthen patron relationships, and support library growth.
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