Why Get Unique Web Chat?
Call Center Services
All patron-based phone calls are directed to UIC. We answer the phone as the Library and can help patrons with paying fines, renewing items, etc.
Email is the number one communication source between libraries and their patrons. Send bold, engaging emails with MessageBee by Unique.
Our Gentle Nudge ® process is designed to meet the unique needs of libraries by working to recover assets while preserving patron and dignity and goodwill.