Marketing Toolbox

Marketing Toolbox

Marketing Toolbox

Grow and engage your patron base with these tools from Unique. Next-generation SMS, Email notifications, Phone messages from MessageBee and NCOA-enabled New Mover Service.

Take your marketing to the next level with these tools from Unique

Unique New Mover

Send new residents a postcard about your library

With the New Mover Service from Unique, send new residents in your area a postcard highlighting your library.

Using artwork that you design in tandem with Unique, coupled with our access to the National Change of Address Database, we can send postcards to a specific service area.

Whether by zip code or geo-coded shapefiles, Unique can precisely match your service area and send quarterly postcards on behalf of your library to the service area that you designate. Once the artwork is finalized and service area is specified, we handle everything else.

MessageBee Logo

Level up your library communication

MessageBee is the definitive patron communication tool for your library. When we launched MessageBee, we wanted to create an all-in-one tool to make patron communication the easiest and best it can be.

Want to let people know about new hours? Need to get the word out about a special event in one of your branches? Have a newsletter that you send out monthly? MessageBee is the marketing tool for your library.

How MessageBee works

Features of MessageBee 

Central hub that centralizes all your channels in one

Drag-and-drop editor makes creating emails a breeze

Media library to upload images, logos, and graphics

Stock image library from Unsplash

AI-powered image creator

Hero Images to create bold designs

Automate your library card renewals

Automated Borrower Renewal automates library card renewals, ensuring patrons maintain uninterrupted access while keeping records up to date. This seamless process runs in the background, reducing staff workload and improving patron experience.

ABR cuts down on admin work for staff.

Enable your staff to focus on patrons and service.

Eliminate time-consuming address verification tasks.

Automate renewals and address updates to save staff time.

Patrons don’t need to worry about card expirations.

Automated Borrower Renewal provides proactive MessageBee email reminders.

Does your library need help reaching more patrons? Get in touch today!

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Explore All Services

Solutions designed to improve patron communication, strengthen collection access, reduce staff workload, and support library growth.

Boost Circulation

Fine-Free Gentle Nudge

Recover long-overdue materials while preserving patron goodwill. Restore access, return items to circulation, and support the goals of a fine-free library.

Explore Recovery
Patron Communication

MessageBee

Connect with patrons through email, SMS, and voice messaging from one library-focused platform. Improve outreach through the channels patrons use every day.

SMSPhoneEmail
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Frontline Support

Patron Services

Expand patron support with live phone and chat assistance. Reduce frontline workload while providing timely answers and a better patron experience.

PhoneChat
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Grow Membership

New Mover Service

Reach new residents soon after they move into your community. Targeted postcards build awareness, drive registrations, and help grow library membership.

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Protect Collections

Material Recovery

Bring valuable materials back into circulation through proven library outreach. Improve collection availability while maintaining positive patron relationships.

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Streamline Registration

Verified Borrower Registration

Simplify online card registration through automated identity verification. Reduce staff work, improve data quality, and give eligible residents faster access.

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Reduce Staff Workload

Automated Borrower Renewal

Renew eligible borrower accounts while validating patron information behind the scenes. Reduce repetitive tasks and maintain uninterrupted patron access.

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Library Solutions

Explore All Services

Explore solutions that improve communication, increase efficiency, strengthen patron relationships, and support library growth.

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