Features Landing Page

Features Landing Page

Transform the way your library works

Unique has a rich history of serving the library industry with a range of patron and staff friendly services. Unique Management Services can help with material recovery, and patron communication services. All while providing customer service options your library may require.

Get Out From Behind The Desk

Unique can reduce workloads for managers and frontline staff, which in turn increases in-house efficiency for your library.

Cost Effective

Fully Managed

Expert Staff

Simple Implementation

Recovering Materials

Our Gentle Nudge® process has helped to recover overdue materials and unpaid fines for libraries. All while maintaining patron goodwill.

Engagement is Key

MessageBee From Unique Library is a powerful engagement tool. Turn your notification emails from boring text-based notes to a rich marketing tool.

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Explore Our Services

We invite you to take a look and truly see how your library can serve, engage, and interact with patrons to create next-level engagement and an experience they are sure to rave about.

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Explore All Services

Solutions designed to improve patron communication, strengthen collection access, reduce staff workload, and support library growth.

Boost Circulation

Fine-Free Gentle Nudge

Recover long-overdue materials while preserving patron goodwill. Restore access, return items to circulation, and support the goals of a fine-free library.

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Patron Communication

MessageBee

Connect with patrons through email, SMS, and voice messaging from one library-focused platform. Improve outreach through the channels patrons use every day.

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Frontline Support

Patron Services

Expand patron support with live phone and chat assistance. Reduce frontline workload while providing timely answers and a better patron experience.

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Grow Membership

New Mover Service

Reach new residents soon after they move into your community. Targeted postcards build awareness, drive registrations, and help grow library membership.

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Protect Collections

Material Recovery

Bring valuable materials back into circulation through proven library outreach. Improve collection availability while maintaining positive patron relationships.

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Streamline Registration

Verified Borrower Registration

Simplify online card registration through automated identity verification. Reduce staff work, improve data quality, and give eligible residents faster access.

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Reduce Staff Workload

Automated Borrower Renewal

Renew eligible borrower accounts while validating patron information behind the scenes. Reduce repetitive tasks and maintain uninterrupted patron access.

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Library Solutions

Explore All Services

Explore solutions that improve communication, increase efficiency, strengthen patron relationships, and support library growth.

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