The East San Francisco Bay area Library launches MessageBee email and voice services.
Unique Management Services is proud to announce the launch of MessageBee for Contra Costa County Library this week. Patrons will now begin receiving attractive emails and automated phone calls to stay up to date regarding library transactions.
Contra Costa County Library serves the ninth most populous county in California, and a population of over one million.
MessageBee is a powerful and customizable messaging tool that offers numerous features, making it an essential asset for libraries looking to enhance their communication strategies with patron-focused communication.
Key features of MessageBee include:
- Simple set-and-forget: Once integrated, MessageBee automatically sends patrons updates on their library transactions like holds, pre-due, and overdue notices.
- Multiple language support: Send text messages in either Spanish or English, whatever the patron indicates on their ILS profile.
- Superior Deliverability: Unique is on the cutting edge of patron notifications, and our notifications offer an upgrade on deliverability vs ILS-generated notifications.
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