Virtual Service Scorecard

Virtual Service Scorecard

How does your library stack up?

Your website can be your busiest branch. See how it compares with a free virtual service report. We are offering this to 20 libraries that respond – sign up now!

 

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Wondering how Unique can help your library?

Enter your email below to download three case studies exploring how Unique partnered with Toledo Lucas County Public Library, Anythink Libraries, and MidPointe Library to address their virtual service challenges and provide patron service support to their communities.

Download Toledo Lucas County Public Library System Case Study
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Explore Other Services from Unique Library

Duluth Public Library Doubled Their Hold Pick-up Capacity With Curbside Communicator

From the library: “As we get to the end of our first full week of using the Communicator I thought I’d check in. It has been going really well for us. Staff are catching on easily and it has streamlined our process so much. When we were taking appointments we could serve about 70 patrons a day. Yesterday we doubled that number. And our staff time devoted to curbside is less. This is freeing us up for other things. So, thanks for helping to get us set up.”

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Stop Notifying Patrons. Start Engaging With Them.

Email is the number one communication source between libraries and their patrons. Send bold, engaging email with MessageBee powered by Unique. MessageBee puts the power of communicating with patrons back into the hands of the library. No more limitations on wording, color, or design of your holds, pre-due/courtesy, overdue, bill or welcome email notices. Engage with the patron on your terms with your library brand.

Virtual Services Scorecard – Free for 20 Libraries!

Enter your URL and email to receive your free report.

Your free summary report will be emailed to you  with scores based on such virtual service factors as ease of support, mobile responsiveness, website accessibility, and inclusiveness for under-served non-English speaking community members. 

Get Started.

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Connecting libraries and their communities is what we do.

Have a thought, question, new idea, or want to chat a about how Unique might be able to help your library? Drop us a line and let’s connect.