Think You Know Unique? | Unique Webinar

Think You Know Unique? | Unique Webinar

Ever wonder if there is a Unique service that can help your library thrive?

Here is your chance to ask and learn about all we have to offer!

During this informative and actionable webinar, you’ll learn from Unique’s Melissa Fenton, Rob Klaus, and Michel Kuhr will provide a high-level overview of these Unique offerings and share success stories showing how libraries leveraging them to improve their patron service.

Fresh Patron Service Ideas

From A Name You Know and Trust

At Unique, we are helping libraries conquer these customer service challenges with people, software, and data services designed just for libraries.

Gentle Nudge Material Recovery (including Fines Free options)

Phone Based Patron Support

UniqueChat

MessageBee

Print and Phone Notices

Data Services

…or set-up a time to chat.

A trusted partner working with most public library systems in the English-speaking parts of the world, Unique has been an innovator at people, software, and data services, helping progressive libraries better connect with their patrons. Set-up a time to chat and see if any of our products or services would be a fit for your organization.

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Explore All Services

Solutions designed to improve patron communication, strengthen collection access, reduce staff workload, and support library growth.

Boost Circulation

Fine-Free Gentle Nudge

Recover long-overdue materials while preserving patron goodwill. Restore access, return items to circulation, and support the goals of a fine-free library.

Explore Recovery
Patron Communication

MessageBee

Connect with patrons through email, SMS, and voice messaging from one library-focused platform. Improve outreach through the channels patrons use every day.

SMSPhoneEmail
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Frontline Support

Patron Services

Expand patron support with live phone and chat assistance. Reduce frontline workload while providing timely answers and a better patron experience.

PhoneChat
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Grow Membership

New Mover Service

Reach new residents soon after they move into your community. Targeted postcards build awareness, drive registrations, and help grow library membership.

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Protect Collections

Material Recovery

Bring valuable materials back into circulation through proven library outreach. Improve collection availability while maintaining positive patron relationships.

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Streamline Registration

Verified Borrower Registration

Simplify online card registration through automated identity verification. Reduce staff work, improve data quality, and give eligible residents faster access.

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Reduce Staff Workload

Automated Borrower Renewal

Renew eligible borrower accounts while validating patron information behind the scenes. Reduce repetitive tasks and maintain uninterrupted patron access.

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Library Solutions

Explore All Services

Explore solutions that improve communication, increase efficiency, strengthen patron relationships, and support library growth.

View Every Solution