Engaging with your virtual patrons has never been easier
Live Chat from Unique delivers convenient assistance to online patrons that is faster and more efficient than phone or email. Web chat for libraries can be simple and faster – before, during, and after library hours.
Your website can be your busiest branch. How are you staffing your virtual branch?
Allow your library to engage virtual users and connect with your patrons. Unique live web chat enables real-time assistance to online customers in a format that suits their usage preferences.