Are you ready for the next big thing?
MessageBee RenewIQ
Managing patrons’ library cards just got a lot easier. New from Unique, MessageBee RenewIQ is the intelligent tool that libraries have been asking for. The process automatically verifies a patron’s address and can renew their card if everything is correct.
For patrons that have moved out of the area, the service sends an automated email to the library for a simple removal. This service is a win-win for both patrons and library staff, as it streamlines the renewal process and saves valuable time. It also keeps your patron database accurate by only containing people who live in your library’s service are. By joining the waitlist, you can be the first in line to receive updates and get the service as soon as it is live.
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Solutions designed to improve patron communication, strengthen collection access, reduce staff workload, and support library growth.

Fine-Free Gentle Nudge
Recover long-overdue materials while preserving patron goodwill. Restore access, return items to circulation, and support the goals of a fine-free library.
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MessageBee
Connect with patrons through email, SMS, and voice messaging from one library-focused platform. Improve outreach through the channels patrons use every day.

Patron Services
Expand patron support with live phone and chat assistance. Reduce frontline workload while providing timely answers and a better patron experience.

New Mover Service
Reach new residents soon after they move into your community. Targeted postcards build awareness, drive registrations, and help grow library membership.
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Material Recovery
Bring valuable materials back into circulation through proven library outreach. Improve collection availability while maintaining positive patron relationships.
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Verified Borrower Registration
Simplify online card registration through automated identity verification. Reduce staff work, improve data quality, and give eligible residents faster access.
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Automated Borrower Renewal
Renew eligible borrower accounts while validating patron information behind the scenes. Reduce repetitive tasks and maintain uninterrupted patron access.
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Explore All Services
Explore solutions that improve communication, increase efficiency, strengthen patron relationships, and support library growth.
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