See how COVID is changing the way patrons are using library services.
During this informative and actionable webinar, you’ll learn:
How virtual service interactions are shifting during COVID and how that compares to pre-COVID data.
Advantages and pitfalls of live web chat for libraries as shared from Unique’s recent customer survey.
How both patrons and librarians feel about live chat and the virtual service experience.
…or set-up a time to chat.
Unique can help with both the tools you need and the ability to actually help your staff to meet service needs. Select a time on the calendar to learn more about how UniqueChat can help your library provide unparalleled virtual service.