Check out our collection of libraries in the news from Unique’s Material Matters Newsletter.
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Even without fines, Bozeman Public Library still had some patrons with materials outstanding after the library’s internal notice processes. That is where Fine Free Gentle Nudge from Unique came in.
From the library
“Having Unique Management as a partner to recover our
long overdue Library materials is not only effective but reassures
our community that we’re holding people responsible for ultimately
returning the Library materials”
Susan Gregory, Director, Bozeman Public Library
Facing a challenge and need a solution or some advice?
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Solutions designed to improve patron communication, strengthen collection access, reduce staff workload, and support library growth.

Fine-Free Gentle Nudge
Recover long-overdue materials while preserving patron goodwill. Restore access, return items to circulation, and support the goals of a fine-free library.
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MessageBee
Connect with patrons through email, SMS, and voice messaging from one library-focused platform. Improve outreach through the channels patrons use every day.

Patron Services
Expand patron support with live phone and chat assistance. Reduce frontline workload while providing timely answers and a better patron experience.

New Mover Service
Reach new residents soon after they move into your community. Targeted postcards build awareness, drive registrations, and help grow library membership.
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Material Recovery
Bring valuable materials back into circulation through proven library outreach. Improve collection availability while maintaining positive patron relationships.
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Verified Borrower Registration
Simplify online card registration through automated identity verification. Reduce staff work, improve data quality, and give eligible residents faster access.
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Automated Borrower Renewal
Renew eligible borrower accounts while validating patron information behind the scenes. Reduce repetitive tasks and maintain uninterrupted patron access.
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Explore All Services
Explore solutions that improve communication, increase efficiency, strengthen patron relationships, and support library growth.
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