Posts in Category: Blog Post

Easy To Use Curbside Hold Pickup Software: Curbside Communicator

Like many of us, libraries are looking for ways to serve patrons and accomplish their organizational mission during the ongoing COVID-19 pandemic and beyond. As a first step, many libraries are turning to Curbside Hold Pickup as a way to get materials to patrons while adhering to safe social distancing policies. Curbside Hold Pickup, done … Continue reading “Easy To Use Curbside Hold Pickup Software: Curbside Communicator”

When the Budget is Tight, Unique can Help

Let’s face it; there is no city, county, or organization that is immune to the challenges and budget issues caused by the current worldwide economic downturn. This is especially true for libraries. So, how do libraries justify allocating budget dollars for Unique Management Services’ (UMS) material recovery service when budgets are tight?  Stated simply, because … Continue reading “When the Budget is Tight, Unique can Help”

Material Recovery Post COVID Best Practices

New Normal for Material Recovery Post COVID? “New Normal” is our phrase of the day when thinking about material recovery post COVID. We’re sorting it out as we go, almost one day at a time. Nothing will be exactly as it was. Nor is it expected to be. Right? And how libraries “reshape” their service … Continue reading “Material Recovery Post COVID Best Practices”

Self-service, Full-Service, or Hybrid – Which UniqueChat Option is Best For Your Library?

UniqueChat, a live web chat software designed with the needs of libraries in mind, has three options that provide real-time assistance for patrons by translating over 100 languages, are easy to set-up, user-friendly, provides detailed analytics, and will look great on your website with multiple design and branding options. Ready for UniqueChat, but Unsure About … Continue reading “Self-service, Full-Service, or Hybrid – Which UniqueChat Option is Best For Your Library?”

UniqueChat is Tailored Specifically for Libraries

UniqueChat As we’re all navigating our way through the COVID-19 emergency, now more than ever, your website may wind up being your busiest branch. As patrons around the country adhere to stay-at-home orders and abide by social distancing guidelines, but still need the vital services offered by their local libraries, a live web chat is … Continue reading “UniqueChat is Tailored Specifically for Libraries”

Designing a Live Chat Widget

An important part of adding live chat to your library’s website is choosing a chat widget. When designing a widget, you want to make sure that it matches your library’s branding, the look and feel of your website, and is also easy to use. With Live Chat from Unique, the options for a customized widget … Continue reading “Designing a Live Chat Widget”