Today’s online customer prefers chat because it’s faster and easier than phone or email.
Adapt to how your patrons communicate for better engagement and more activity per user!
Coverage provided by Unique’s chat specialists
Chat window on all web pages – catalog too
Renewals, holds, account questions, FAQ’s
E-media support and ready-reference
Reduces patron phone calls and emails
- Discounted implementation fee of $795 will be invoiced upon contract execution.
- Implementation is easy, takes 6-8 weeks, and includes all tasks required to initiate service: provision of chat widget software, ILS integration, and library policy and service discovery by Unique.
- No further charges invoiced for 90 days from service start date.
- Risk-free trial includes 10% discount. Cancel anytime.
- Upon completion of trial, client will be invoiced at a 10% discount for 90 days of service or pro-rated amount if trial is discontinued prior to 90 days.
- Upon completion of trial, client may opt to continue service at 10% discount with 12-month service plan or at regular price with month-to-month plan.