The public libraries who partner with Unique for inbound call center services are a diverse bunch. They come from all across the United States and Canada and vary in annual circulation, service population, funding levels, service models, community context (urban, suburban, rural), and many other ways.
But the value they all share, and that Unique shares with them, is a commitment to solve virtual service for library patrons. We believe that public libraries are for everyone – including those who can’t make it to the library building – and help libraries design solutions to reach that goal. These are just some of the amazing libraries we serve: